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reCALLibrate
Patient recall, recalibrated for your clinic.
Done-for-you managed service · Works with any clinic software

The Problem

Patients are slipping away. Nobody's calling them back.

📅
Cancelled, never rebooked
Every week, patients cancel and don't rebook. They don't leave — they just drift. Most clinics have no system to catch them before they're gone.
📉
Lapsed patients are silent revenue
Patients who finished a course of care and stopped coming back. They're still in your clinic's database. Most would return — if anyone reached out.
"We know we should be following up. There just isn't a system for it." — Clinic owner
⏱️
You're too busy to follow up
You know it matters. You just don't have a system, time, or the right tool. So the patients stay in the database — and never come back.

How It Works

You upload. We confirm. We send. Done.

Step 01
You upload your exports
Two CSV exports from your clinic software, uploaded directly to recallibrate.ca. Takes 2 minutes. Your data is processed right in your browser — we never see your raw patient records.
Weekly for CDNR. Monthly for lapsed.
Step 02
You approve who we contact
Your browser identifies every CDNR and lapsed patient. You review the list, confirm it, and only the approved names and email addresses are sent to us — nothing else.
You stay in control of every send.
Step 03
We send the emails
Professional, clinic-branded emails go out on your behalf. Replies come directly to you. We track results and report monthly.
You talk to the patients. We handle everything else.

What We Run

Two campaigns. Different timing. Same result.

CDNR Campaign
Cancelled, Not Rebooked
Patients who had an appointment, cancelled, and haven't rebooked. Recent. Warm. The best patients to reach out to.
Timing is everything. We send within days of the cancellation — before the patient finds someone else or forgets about you entirely.
Weekly cadence
Lapsed Campaign
Inactive 90+ Days
Patients who completed care and drifted away. They're still in your database. A simple check-in is often all it takes.
One-time sweep to start, then ongoing monthly. Surfaces everyone who's slipped through the cracks — some going back years.
Monthly cadence

What Gets Sent

Warm, professional, from your clinic. Not a blast.

The Numbers

What this looks like for a typical clinic.

Conservative estimate — 12-PT clinic
CDNR patients per month~35
Lapsed patients (initial sweep)200+
Average revenue per visit$95–130
Estimated visits per returning patient4–6
Conservative reactivation rate10%
Conservative monthly recovery $12,700+
ROI after service fee
Monthly recovery (conservative 10%)$12,700
Recallibrate monthly fee$1,200
Net gain to clinic $11,500

10× return on the fee — at a conservative 10% reactivation rate. CDNR recovery recurs every month. The lapsed sweep is a large front-loaded upside that refills as new patients go inactive.

Why Recallibrate

Built specifically for Canadian physio clinics.

🔌
Software-agnostic
Works with Jane, Practice Perfect, Cliniko, Power Diary, and any other clinic software that can export appointments and patient data. No integrations, no API keys, no IT involvement.
✅
Done for you
You export the data. We do everything else — analysis, writing, sending, reporting. You approve what goes out. You talk to patients who reply.
⚡
Fast on CDNR
Most services send monthly batches. We run CDNR weekly — because a cancelled patient needs to hear from you in days, not weeks.
🔒
Privacy by design
Your raw patient data never leaves your browser. We receive only the names and email addresses you approve — no appointment history, no clinical records. CASL-compliant, with unsubscribe on every email.

Pricing

Simple. Flat fee, scaled to your clinic.

Monthly service fee
$1,200
per month · no setup fee · cancel anytime
✓Weekly CDNR campaign — cancelled patients contacted within days
✓Monthly lapsed sweep — your full inactive patient database worked
✓Clinic-branded emails sent on your behalf via Resend
✓Monthly report — emails sent, replies, estimated bookings recovered
✓CASL-compliant, PIPEDA service agreement included
Fee is based on clinic size. Smaller clinics start at $750/month.
Getting Started
See your numbers before you commit.
  • Pull two exports from your clinic software: Appointments (last 6 months) and your Patient list
  • Upload to the analyzer at recallibrate.ca — your CDNR and lapsed count in under a minute
  • We walk through the numbers together and draft your first campaign
  • First send within one week of signing on
Try it with your data → recallibrate.ca/analyzer
recallibrate.ca