Upload two CSV exports from your clinic software. Your data stays in your browser — we identify CDNR and lapsed patients in under a minute.
🔒 Your data never leaves your browser — nothing is uploaded or stored.
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Patient List Export
Export your full patient list as CSV from your clinic software. Jane: Patients → Export · Cliniko: Clients → Export · Power Diary: Clients → Export
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Appointments Export
Export appointments for the last 6 months as CSV from your clinic's Reports section. Jane: Reports → Appointments · Cliniko: Reports → Appointments · Power Diary: Reports → Appointment Report
Required for CDNR detection · 6 months needed for lapsed analysis
Used in patient emails and records
Works with Jane out of the box. Using Practice Perfect, Cliniko, Power Diary, or another system? Get in touch and we'll confirm compatibility before your first run.
Your average billed rate
Days since cancellation
Days inactive = lapsed
Estimated remaining visits
Estimated visits per course
ROI Estimate
% of patients who rebook
What you charge per month
CDNR Recovery
0
patients — $0 estimated
Reactivation
0
patients — $0 estimated
Total Opportunity
$0
recoverable per cycle
ROI Estimate
Realistic Recovery
$0
at 10% reactivation
Monthly Service Fee
$1,500
your monthly charge
Client ROI
—
return on fee
CDNR detection requires the appointments export — the patient list alone does not contain appointment status. Upload the appointments export above and re-analyze to see CDNR patients.
CDNR Patients — Cancelled, Not Rebooked
0 patients
Lapsed Patients — Inactive 90+ Days
0 patients
See Your Campaign
Enter your clinic details to preview exactly what your patients will receive. Every element — subject line, body copy, tone, and branding — is fully customizable for your clinic.
Personalise the preview
CDNR — Cancelled, Not Rebooked
Recent cancellation
Subject line options
We still have time for you
Checking in from [Clinic Name]
Your spot is open
Lapsed — Inactive 90+ Days
Reactivation
Subject line options
It's been a while, [First Name]
Checking in from [Therapist Name]
How are you doing?
Note on therapist names: In your actual campaign, each patient receives an email signed by their own primary therapist — not a single name for the whole list. We personalize by therapist across every send.